Sevadaari App’s privacy policy

 

This privacy policy describes how your personal information is collected, used, and shared when you
visit or make a purchase from this website. It is committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can be identified when using this
website, then you can be assured that it will only be used in accordance with this privacy statement.

Sevadaari App endeavors continuously to ensure that your privacy is protected when using our service.
Sevadaari App has therefore established a policy regarding how your personal data shall be handled and
protected.

This Privacy Policy (“Privacy Policy”) shall apply to Sevadaari App (“Sevadaari App”) as well as users
(“Users”) of webapps, apps, and tools provided by Sevadaari App in order to offer a cloud-based
dispatch and ride request solution. The users are defined as registered jamati member(s), and registered
volunteers (“Sevadaari”) who are interested and engaged in using the Sevadaari App’s Service for
voluntary ride requests.

 

Who is responsible for the personal data?

Sevadaari App and its developer is the data controller of the personal data that you as a User enter into
Sevadaari App’s systems about yourself.

Sevadaari App and its developer is the data controller of the personal data jamati members share about
themselves to Sevadaari App.

Sevadaari App and its developer is the data controller of the personal data Clients share about
themselves to Sevadaari App.

Sevadaari App is the data processor and this is handled in the Personal Data Processing Agreement all
jamati members need to accept before using the Service.

 

What personal data does Sevadaari App collect from users and why do we need the data?

Purpose

Handling ride requests made by the user / jamati members and managing the User’s Sevadaari App account.

 

Categories of processing

Processing ride requests. Displaying previously requested rides up to the last 30 days

 

Categories of Jamati member personal data

Name, Username, Phone number, Picture, Family members count, Complete Address, Gate Code,
timestamp, GPS coordinated activities to identify the approximate location.

 

How long is the data stored?

The personal information and data entered by the Jamati member will be stored in the Jamati member
database until the user account is inactive status.

The ride request data will be in the system from the time the ride is requested to the time ride is ended.
Ride end time can be completing the ride, canceling the ride requests, and updating the ride requesting.
The ride activity is deleted as soon as the ride ends. Sevadaari App and its developer reserves the right
to delete or anonymize the data at an earlier point in time.

 

Push Notifications

Jamati Members may receive push notifications in the form of audio, video and text messages to coordinate the ride request with the volunteer of the transportation team. You can opt-out of receiving
push notifications through your device settings. Note that opting out of receiving push notifications may
impact your use of the Sevadaari App.

 

Background Player

The videos embedded in the app, is to educate and increase the level of understanding through
informative and knowledgeable videos. However, the user can continue to use any other app while the
sound/music of the video will be played in background. To improve our user experience.

 

What personal data does Sevadaari App collect from Jamati members and why do we need the data?

Name, Username, Phone number, Picture, Family members count, Complete Address, Gate Code,
timestamp, GPS coordinated activities to identify the approximate location.

 

Purpose

Assisting and communicating Jamati members transporting from their provided addresses to the closest Jamatkhana

 

Categories of processing Temporary data

storing and processing on Firebase and Google API apps. Communicating with the Jamati Members. Categories of personal data Name, Username, Phone number, Picture, Family members count, Complete Address, Gate Code, timestamp, GPS coordinated activities to identify the approximate location.

 

How does Sevadaari App collect personal data?

Sevadaari App processes data that Jamati member(s) have entered into the system or generated while using the Service.

Sevadaari App processes data that Jamati member(s) share with Sevadaari App when contacting transportation team volunteers to assist with ride requests.

 

With whom will we share your personal data?

The information that Users provide on our web app will be used to enable ride requests from jamati
members by Volunteers of the transportation team. When requesting a ride, necessary information will
be provided to the volunteers from the transportation team in order for them to be able to carry out the
ride and assist the requesting jamati member.

Sevadaari App’s developer, administrator and volunteers will not share any personally

 

Identifiable information with other parties whatsoever. Where is your personal data processed?

Sevadaari App mainly uses its own local and cloud-based services. In some instances, data may be stored
on the cloud and will be used for data storage and processing purpose on the Sevadaari app only.

 

What are your rights regarding your personal data?

You have the right to see, correct, or delete your personal data stored at Sevadaari App. To do this you
need to reach out to your area administrator and verify your identity so that area administrator with the
help of the Sevadaari App support team can verify that it is your personal data and further assist you in
your user actions.

If you have shared your personal data directly to a volunteer of the transportation team using Sevadaari
App’s system and have taken assistance from another person to fill the personal information, then it is
the volunteer of the transportation team who is the personal data controller and Sevadaari App is the
personal data processor. In these cases, you shall contact the transportation team area administrator if
you want to view, correct, or delete your personal data.

Sevadaari App may exercise data portability when the data transfer is technically needed to incase of
data loss due to technical reasons.

In the event of a dispute, the Jamati member and/or Volunteer may file a complaint with the
transportation team area administrator.

 

How do we protect your personal data?

Sevadaari App is committed to protecting our Users’ information. We have taken technical and
organizational measures to protect your personal data from loss, manipulation, or unauthorized access.

Your password protects your user account. You shall follow the password combination provided by the
app developer and a unique and strong password, limit access to your device and browser, and log out
after having used the ride request. While we take data protection seriously, no security measures are
completely secure, and we do not guarantee the security of your information.

How do you contact us with questions regarding your personal data? For any questions related to the
handling of your personal data, please email contact@sevadaari.com or call: (682) 503-1824

Please note that this policy may be amended from time to time to reflect changes and additions to the
privacy policy. Please check back for the most current version before relying on any of the provisions in
this privacy policy.